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How investor communications are automated
Puritas develops investor communications and fund administration software for fund administrators, corporate service providers, and regulated financial services firms. Its fund administration & transfer agency software, PureFunds, automatically generates contract notes, valuation and transaction statements and distribution advices as part of the dealing workflow, delivers them to the appropriate recipients, and files them against the portfolio with a complete audit trail showing what was sent and when.
An integrated investor portal gives investors, intermediaries, and fund managers secure access to balances, information, correspondence, and reports, synchronised with the register in real time or on a schedule defined by the administrator. Portal users can run their own valuation and transaction reports and export them to Excel or PDF.
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THE PROBLEM
Investors expect answers, not delays
Your investors bank, shop, and manage their lives through services that answer instantly. Then they invest through a fund whose contract note arrives days after the trade, and whose balance can only be discovered by emailing someone and waiting for a response. The gap between those two experiences is where confidence quietly leaks away.
For the team, correspondence becomes a treadmill. Every dealing day generates contract notes, statements, and advices that have to be accurate, timely, and fully auditable, and every delay or error lands directly on an investor’s desk with your firm’s name on it.
Meanwhile your inbox fills with requests the investors could have answered themselves if they had somewhere to look: balances, holdings, copies of documents already sent. Skilled people end up working as a lookup service.
As volumes grow, this manual approach doesn’t scale. Service levels slip, and investor confidence follows.
THE APPROACH
How we modernise investor communications
Correspondence becomes faster and more efficient when routine communications are automated and investors can access the information they need themselves.
Our fund administration & transfer agency software, PureFunds, automates investor correspondence as part of the dealing workflow.
Contract notes, valuation statements, transaction statements, and distribution advices are generated automatically delivered to the appropriate recipients, and recorded against the portfolio, creating a complete audit trail of what was sent and when.
The integrated investor portal removes the need for many routine enquiries. Investors, intermediaries, and fund managers can securely access balances, portfolio and transaction information, correspondence, and reports, with information synchronised with the register in real time or on a schedule you define.
Routine requests become self-service, leaving your team free to focus on the enquiries where their expertise adds the most value.
What changes for investors and your team
Correspondence generated as part of the dealing workflow
Contract notes, valuation and transaction statements, and distribution advices are generated automatically as part of the dealing workflow, ensuring timely delivery without a separate production process.
Sent, filed, and on the record
Password-protected documents emailed automatically, filed against the portfolio, and recorded with a complete audit trail, ensuring the latest version is always available.
Self-serve portal access
Investors, intermediaries, and fund managers can access the information they need, including balances, portfolio data, correspondence, and reports, without contacting your team.
Reporting in their hands
Investors, intermediaries, and managers can run their own valuation and transaction reports through the portal and export them to Excel or PDF, while administrator reporting remains tailored to internal and external requirements.
Investor portal
A secure self-service portal gives investors, intermediaries, and fund managers access to their holdings, valuations, transaction history, and pending activity at any time. Investors can view current positions, download historical statements, and submit subscriptions, redemptions, and transfers directly through the portal. Triple-lock security, including multi-factor authentication, protects access and transaction activity.
Synchronised with the register
Portal data is synchronised with PureFunds in real time or on a scheduled basis, so what investors see is what the register says.
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Frequently asked questions
All investor correspondence is automated. Contract notes, valuation statements, transaction statements, and distribution advices are generated automatically as part of the dealing workflow, delivered to the right recipients, and filed against the portfolio.
Investors, intermediaries, and fund managers. Each has secure access to balances, portfolio and fund transaction data, and their own correspondence and documents, giving them the information they need without contacting your team.
Portal data is synchronised with the PureFunds register in real time or on a schedule you define. Investors see the same information your team works from, not a separate copy that can fall out of sync.
Portal users can run reports across portfolio and fund transactional data and export the results to Excel or PDF, reducing routine information requests and freeing your team to focus on higher-value activities.
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PROBLEM PAGE
Automate your fund administration
Automate dealing, payments, communications, and register updates to reduce manual work, operational risk, and pressure on your fund administration team.
PROBLEM PAGE
Onboard investors faster
Move new investors through due diligence quickly and consistently, so compliance stops being the step that holds a fund launch up.
Insights
Practical thinking on fund administration, compliance, and the technology that supports both, from the team that builds it.
Turn investor communications into a self-service experience
Show us how your investor correspondence and requests work today, and we’ll show you which can be automated and which enquiries can move to the investor portal. A one-hour demo tailored to your funds and operational processes.