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How does PureClient handle onboarding?
Puritas develops client data, customer due diligence (CDD) and risk software for fund administrators, corporate service providers, and private wealth firms. Its client data and CDD software, PureClient, determines the correct CDD requirements for every jurisdiction and entity type as soon as a case is opened, then requests, tracks, and files documents automatically against the entity.
Integrated automatic risk assessment (ARA) reviews information as it is collected and highlights anomalies without manual checking. Data is entered once and becomes the working record every downstream process draws from, covering individuals, companies, funds, trusts, and complex multi-entity structures.
For fund administrators, onboarded investors connect directly to dealing through PureFunds, Puritas’s fund administration & transfer agency platform. PureClient is used by firms across the UK, Ireland, and key international and offshore jurisdictions including Luxembourg, South Africa, Jersey, Guernsey, Bermuda, and the Cayman Islands.
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THE PROBLEM
Onboarding is your first impression
For a new investor onboarding is the first real experience of your organisation. Document requests arriving in waves. Forms asking for information you already hold. Weeks of silence while files move between teams. None of it reflects the service your clients expected after choosing your firm.
CDD requirements vary by jurisdiction and entity type, so every new case starts with someone determining what information is actually needed before onboarding can begin.
Data gets keyed more than once on its way into the systems that hold it, and each rekeying increases the risk of errors that often surface later, typically during reporting or audit. The bottleneck sits between winning the business and delivering the service you’ve promised.
Then comes a new fund launch or an acquisition, and a process that struggles with day-to-day volumes suddenly has to absorb hundreds of investors at once.
THE APPROACH
How we remove the friction
The answer isn’t asking your team to work faster. It’s removing the manual decisions and duplicated effort that slow onboarding down in the first place.
PureClient does exactly that. It determines the correct CDD requirements for every jurisdiction and entity type as soon as a case is opened, so your team starts with the right checklist rather than having to work it out manually. Documents are requested, tracked, chased and filed automatically into the correct structure, with every submission recorded against the entity.
Integrated ARA reviews the information as it is collected, highlighting anomalies automatically instead of relying on manual checks.
Data is entered once and becomes the firm’s trusted working record. Whether you’re onboarding an individual, a company, or a fund, every downstream process works from the same information, eliminating duplicate data entry and reducing the errors that manual onboarding creates.
For fund administrators, the onboarded investor then connects directly to dealing through PureFunds, our fund administration & transfer agency platform, creating a seamless journey from onboarding through to investor servicing.
And when the challenge extends beyond a single investor, whether it’s a new fund launch, a migration, or an acquisition, our data migration specialists help you onboard at scale with confidence.
What changes at onboarding
Requirements determined automatically
CDD requirements for every jurisdiction and entity type are maintained in a central database, so the correct checklist is generated from the moment a case is opened.
Document & data collection without the chase
Documents and static data are requested, tracked, chased, and filed automatically into the correct structure creating a complete record while ensuring everyone works from the latest information.
Risk assessed automatically
Integrated ARA reviews entity data as it is collected, highlighting anomalies automatically and reducing the manual effort involved in initial and ongoing risk reviews.
One workflow for any structure
Onboard individuals, companies, funds, trusts, and complex multi-entity structures through a single, consistent process.
Accurate from day one
Information is entered once and becomes the firm’s trusted record, reducing duplication and preventing the data quality issues that can surface later in operations and regulatory reporting.
Built for onboarding at scale
Whether you’re onboarding a single investor or managing a fund launch, migration, or an acquisition our data migration specialists help you to handle volume without disrupting day-to-day operations.
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Frequently asked questions
Individuals, companies, funds, trusts and complex multi-layered structures. The same workflow handles simple and complex cases, with CDD requirements applied automatically according to each entity type and its role within the structure.
CDD rules for every jurisdiction are held in one central database. When a case is opened, the platform automatically applies the appropriate requirements based on the jurisdiction, the entity, and the role it performs, so the checklist is correct from the start and updates as regulations change
The record created during onboarding becomes the firm’s trusted working record. CDD, documents, and risk status remain attached to the entity, and for fund administrators the investor moves directly into dealing and the share register through PureFunds.
Yes. Our dedicated client support team helps you onboard investors efficiently, so new fund launches fit into your existing operational processes without disrupting day-to-day activity.
Yes. Our dedicated data migration team manages the transformation and migration of large investor datasets, helping you onboard acquired portfolios without disrupting day-to-day operations.
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PROBLEM PAGE
Streamline your client data
Bring every client, entity, and beneficial owner into a single source of truth, so CDD, reporting, and reviews all draw from the same record.
PROBLEM PAGE
Manage compliance & risk
Automate CDD, risk scoring, and periodic reviews across every jurisdiction, with the audit trail captured automatically as the work happens.
PROBLEM PAGE
Automate your fund administration
Automate dealing, payments, communications, and register updates to reduce manual work, operational risk, and pressure on your fund administration team.
Insights
Practical thinking on fund administration, compliance, and the technology that supports both, from the team that builds it.
Make onboarding the easy part
Show us your current onboarding process and we’ll map it against our platform, highlighting where manual work disappears, where automation takes over, and how the client experience changes from day one. A tailored demo takes an hour and is built around your organisation.